Chazak Echo Privacy Policy & SMS Data Notice

Effective Date: January 1, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Chazak Echo (“we,” “us,” or “our”) does not share customer opt-in information—including phone numbers and consent records—with affiliates or third parties for marketing, promotional, or unrelated purposes. All SMS opt-in data is kept strictly confidential and used solely to provide our direct services.

1. Information We Collect

Personal Information

We may collect the following personal information:

Name

Email address

Phone number

Physical address (when applicable)

Payment information when you make a purchase or request a quote

Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information

We may also collect non-personal information such as:

IP address

Browser type and device information

Website usage patterns and analytics

Cookies and similar technologies

Customer Communication Data

This may include:

Records of inquiries and service requests

Appointment details and preferences

Service history and feedback

2. How We Use Your Information

We use collected information to:

Provide, operate, and improve our services

Process transactions and payments

Communicate regarding inquiries, appointments, and service-related updates

Enhance website functionality and user experience

Maintain security and prevent fraud

Maintain accurate records of consent and communication preferences

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into Chazak Echo SMS communications, you agree to receive text messages related to our services, including appointment reminders, scheduling updates, customer support, and important service notifications.

Opt-In & Consent

SMS messages are sent only to users who explicitly opt in

Timestamped opt-in records are maintained

We comply with the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and all applicable laws

Opt-Out Instructions

Reply STOP at any time to cancel SMS messages

You will receive a final confirmation message

No further messages will be sent unless you re-opt in

Opt-out requests are processed immediately

Message Frequency & Content

Message frequency varies based on your interaction with Chazak Echo

Messages relate directly to services you have requested

Promotional messages are sent only with explicit consent

Help & Support

Reply HELP for assistance

Or contact us at [email protected] or 214-783-4696

Customer support is available during regular business hours

Carrier Information

Standard message and data rates may apply

Carriers are not responsible for delayed or undelivered messages

Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement

No mobile information is shared with third parties or affiliates for marketing or promotional purposes

Information may be shared with subcontractors providing operational support (such as customer service platforms or SMS delivery providers)

All other uses exclude SMS opt-in data and consent records, which are never sold, rented, or shared

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information.

Information may be shared only with:

Service Providers

Payment processors

Scheduling and communication platforms

SMS aggregators solely for message delivery

All service providers are contractually obligated to maintain confidentiality and security.

Legal Compliance

When required by law, legal process, or regulatory request

To protect the rights, safety, or integrity of Chazak Echo and its users

Business Transfers

In the event of a merger, acquisition, or sale of assets

User data remains protected under this Privacy Policy

SMS opt-in data and consent records are excluded from all sharing, except as required for SMS delivery services.

5. Data Security

We maintain reasonable administrative, technical, and physical safeguards, including:

Encryption of sensitive data

Secure access controls and authentication

Routine security assessments

Staff training on data protection

Incident response and breach notification protocols

Secure backups and disaster recovery procedures

While no electronic transmission is 100% secure, we use commercially reasonable measures to protect your information.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Analyze traffic and usage patterns

Remember user preferences

Improve site functionality and performance

Measure service effectiveness

You may disable cookies through your browser settings, though some site features may be limited.

7. Your Rights & Choices

You have the right to:

Access, update, or delete your personal information

Unsubscribe from marketing emails

Opt out of SMS messages by replying STOP

Request information about how your data is processed

Withdraw consent for future communications at any time

File a complaint with a supervisory or regulatory authority

To exercise these rights, contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. Chazak Echo is not responsible for the privacy practices or content of those sites. This Privacy Policy applies only to information collected directly by Chazak Echo.

9. Policy Updates

We may update this Privacy Policy from time to time. The most current version will always be posted on our website with the effective date clearly indicated.

10. Contact Information

Chazak Echo
Website: https://chazakecho.com
Email: [email protected]
Phone: 214-783-4696

Address: 151565 Fern Lane Wausau, WI 54401

By using our website or services, you consent to this Privacy Policy.